Oksana (WorldAPP Community Manager) April 26, 2011 17:50

How to prefill a survey?

We would like to prefill some of the survey questions such name, address, organization, phone and such - thus making the survey user-friendly. How can we do this using Key Survey? Any suggestions? Thank you.

Question asked by GSI on 11-19-2010 08:40 AM
2 people have
this question
+1
Reply

  • This is absolutely possible with Key Survey, either using our email distribution system or your own email distibution system.

    * 1st option (with our email system) - is to use Autofill feature. Just to put it simple - to prefill some information into the survey will take you creating .CSV data file with that information and uploading it following the steps that described here (http://www.keysurvey.com/WebHelp/Help....

    * 2nd option (with your own email system) is with the help of URL Import feature. It allows you to insert and import additional data from a survey link, such as name, address, organization, phone number etc. Please find detailed description of this feature and it's implementation here (http://http//www.keysurvey.com/WebHel....

    The difference between those options is in:

    1. Distribution method (our mailing system vs. your mailing system);
    2. Creating a .CSV data file with Autofill, and adjusting a link (Master URL) with URLimport.

    Should you have any questions regarding this functionality please ask it here, or contact our Support team (support@worldapp.com, (781) 849-8118 line, or using Live Chat option), who will be glad to help you in any ay possible.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly sad, anxious, confused, frustrated happy, confident, thankful, excited

  • Manuela Phillips-Gann
    I am trying to do this but the links listed above are leading nowhere.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly sad, anxious, confused, frustrated happy, confident, thankful, excited

  • Justin (Senior Support Analyst) June 21, 2011 21:03
    I'm sorry about the trouble with the Help links in the post above. Here are the correct links:

    Autofill - http://www.keysurvey.com/WebHelp/Help...
    URL Import - http://www.keysurvey.com/WebHelp/Help...

    If you still have trouble or any questions after reviewing these pages, please contact us via phone or Live Support chat for assistance.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly sad, anxious, confused, frustrated happy, confident, thankful, excited